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    Basic Life Insurance Plan
        The Plan at a Glance
        Participating in the Plan
        How the Plan Works
        Survivor Assistance
        How Benefits Are Paid
       
Filing a Claim
        Glossary
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Filing a Claim
Your beneficiary should contact the MMC Employee Service Center for instructions directly at 1-866-374-2662.
Your beneficiary needs to file the claim within 90 days of your death.
Claim Processing
After the Claims Administrator receives the proper documents and approves the claim, your beneficiary will be notified.
How long does it normally take to process a claim for benefits?
Most claims are normally processed within two weeks after the claim is filed.
How do I or my beneficiary appeal a benefit determination or denied claim?
There are special rules, procedures and deadlines that apply to appeals of benefit determinations and denied claims, and you have special rights under ERISA. Please refer to the Administrative Information section for a description of the appeals process.
 
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