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Business Travel Accident Insurance Plan > Filing a Claim spacer
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    Business Travel Accident Insurance Plan
        The Plan at a Glance
        Participating in the Plan
        How the Plan Works
        What Is Not Covered
        How Benefits Are Paid
       
Filing a Claim
        Glossary
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Filing a Claim
To get a claim form, you or your beneficiary should contact the Claims Administrator and return the form as it instructs.
When returning the completed claim form, the following must be included:
  • two certified death certificates (if applicable)
  • a police report
  • any other available information
  • copies of newspaper articles (if available)
To be covered, the loss has to occur within 365 days of the accident.
How does claims processing work?
After the insurance company receives the proper documents and approves the claim, a check will be sent to the beneficiary's home address.
How long does it normally take to process a claim for benefits?
Most claims are normally processed within two weeks after the claim is filed.
How do I appeal a benefit determination or denied claim?
There are special rules, procedures and deadlines that apply to appeals of benefit determinations and denied claims, and you have special legal rights under ERISA. Please refer to the Administrative Information section for a description of the appeal process.
 
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