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Stock Purchase Plan > Account Information spacer
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    Stock Purchase Plan
        The Plan at a Glance
        Participating in the Plan
        How the Plan Works
        Stock Ownership
        Taxes
       
Account Information
        Legal Disclosure
        Glossary
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Account Information
You can get information about your account by contacting Smith Barney:
To provide security to your account, your User Name and Password will be required for online access. When you call Smith Barney, your account number and PIN will be required. Your initial PIN will be randomly assigned, however, you can customize it after the initial assignment.
To request a new PIN, contact Smith Barney. You should always keep your PIN confidential.
Smith Barney has a voice response system and customer service representatives to provide information and process requests.
 
Voice response system
Customer service representative
Online
Information provided
  • current share price
  • share balance
  • most recent transactions
  • IRS W-8BEN/W-9 status
  • limit order pending
  • current stock price
  • IRS W-8BEN/W-9 Status
  • last share transaction
  • provide information on registering for access to the Smith Barney website
  • share balance
  • stock quotes
  • your address
  • current stock price
  • IRS W-8BEN/W-9 Status
  • complete account transaction history
  • provide information on registering for access to the Smith Barney website
  • share balance
  • stock quotes
  • your address
  • limit order
Transactions you can do
  • sell shares at market price
  • sell shares at limit price
  • request transaction history statements
  • customize PIN
  • certify W-9 status
  • speak to a customer representative
  • request forms
  • sell shares at market price
  • sell shares at limit price
  • request transaction history
  • receive your shares in a stock certificate
  • transfer your shares
  • elect dividend to be paid via check
  • request forms
  • sell shares at market price
  • sell shares at limit price
  • certify W-9 status
Contact information
Call (877) 281-3287 or (212) 615-7866
  • call the voice response system, then:
  • press "0" after accessing the automated system
  • wait on the line after prompted to enter your 4 digit PIN
www.benefitaccess.com
Hours of operation
24 hours a day, seven days a week
  • Monday through Friday from 8 a.m. to 6 p.m. (Eastern time)
24 hours a day, seven days a week (with periodic downtime for site maintenance)
Account Statements
You can also get information about your account in the statements that are provided by Smith Barney. They will be mailed to your home address:
  • after each quarterly purchase date
  • after each sale of MMC common stock from your Smith Barney Stock Purchase Plan account
  • after each quarterly dividend payment date
In addition to confirmations and statements, you may request a transaction history by contacting a Smith Barney customer service representative or the Smith Barney website.
How can I learn the amount of my Plan balance?
Check your pay stub. The Stock Purchase Plan plan year to date section shows the amount you have accumulated in contributions and interest towards the purchase of stock during the current quarterly purchase period.
 
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